Company Policy

All prices are in US Dollars. Preferred method of payment: PayPal — VISA, Mastercard, Discover, AMEX also accepted.
Shipping Information
Shipping to 48 continental United States by FED EX or UPS
International Shipping
· Import duties, taxes and charges are not included in the item price or shipping charges and are the buyer’s responsibility.
· Please check with your country’s customs office to determine what these additional costs will be prior to bidding or buying.
· These charges are normally collected by the delivering freight (shipping) company or when you pick the item up – do not confuse them
for additional shipping charges. Shipping by USPS, FED EX or UPS.

Return Policy

· All products are brand new and direct from the manufacturer.
· All products are tested before shipping
· Products must be returned in NEW condition as shipped from the
manufacturer.
· Products must be returned within 14 days of being received for
refund. Returns may be charged a 25% restocking fee.
· Shipping/Handling charges are not refundable.
· An RMA# must be obtained for returns.
· Call 860-639-9561 to obtain an RMA#.
· Customer is responsible for Shipping Costs for return/exchange.
· Custom made products are NOT RETURNABLE.

Damaged Products

·If packaging is damaged, customer must file a claim with carrier.
·If product is damaged, customer must call Only Weigh Scales
immediately to obtain an RMA number to return for replacement or refund, 860-639-9561.
·Replacement of damaged product will not be shipped to customer until
damaged product is returned.
·Customer may choose replacement product or refund.
·Refund will not be given until damaged product is returned.